Businesses

SPS Group has first-hand experience launching and operating 4 start-up businesses, and counseling and training hundreds more. Whether you are in the planning, start-up or growth stage of your business, there are always new challenges that arise. We offer a dedicated team to bring fresh perspectives and deliver tailored services to help you work through those challenges.

Case Study

Learn how SPS Group's capacity building and workflow development services boosted a business's growth.

Client

A woman-owned small business in the real estate development sector seeking to grow her team from two to six employees.

Client's needs

The business owner operated independently with an assistant for 7 years. Her reputation in the market for successfully helping clients address complex issues associated with land development had earned her more business than she could handle alone. She needed support developing workflows, standard operating procedures, and recruiting, hiring, and training support to expand her team.

Solutions Provided by SPS Group

SPS Group worked with the business owner and her assistant to transfer their combined knowledge and resources into a set of SOPs, training manuals, and streamlined workflow that they could use to train and manage new hires.

SPS Group researched and presented the client options for project management software solutions. We then created templates for each of the business’ repeatable processes and trained team members to use the software to reduce duplicative efforts, improve turnaround times, and keep customer projects on track and within budget.

Outcome

As a result of partnering with SPS Group, the client was able to:

Build Capacity- She grew from a team of 2 to 6 employees in less than 12 months.
Increase Revenue - As a result of adding new team members, the business could take on additional clients and double their annual revenue.
Improve Efficiency - By implementing a project management software, the business streamlined their workflow and throughput time.